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Updating to the latest software could patch bugs in your software. These issues are usually intermittent. This has been fixed by resetting network settings.

However, in the past, users have found success in turning Set Automatically off and setting a wildly incorrect date or time. Restrictions Let's see if you have any iOS Restrictions uable. There was an error in the iTunes Store.

If the date and time are incorrect, update them or turn on the option to set date and time automatically. Conenct it indicates just a temporary glitch, when actually everything worked just fine. The problem doesn't seem to be region-specific, as some members of AppleInsider staff report having the same issues in the United States and the United Kingdom, while others in the countries are seeing normal service. High volume can also overwhelm servers, making it difficult to connect to the iTunes Store.

Check for new software updates in the Settings or System Preferences on your device.

Apple outage caused issues with app store purchases, subscription access [u] | appleinsider

Try to connect to the App Store or the iTunes Store after resetting each of the options below. Ookla also makes a Speedtest app for the iPhone, iPad and iPod touch. Starting from around 11 AM Eastern Time, Apple customers were discovering they were having problems accessing some elements of their Apple-related s.

You can try connecting to a web on your iOS device or computer.

First, make sure itumes your date, time and time zone settings are correct. Nuclear Option Okay, this is the nuclear option but virtually always works.

If it works, you should be able to set your device back to the correct date afterward while still being connected to the store. Reset Network Settings Start by resetting the network settings unagle your device.

Problems connecting to the iTunes Store are usually caused by two issues — incorrect date and time settings and obsolete software. Fortunately, it is easy to check the system status of every Apple service.

You can verify your Internet connection speed using Ookla Speedtest. Make sure that your device is connected to the Internet Use any Internet browser to connect to any website.

Related Posts:. Also Mobile Data.

So you're having a purchase error in apollo ☚ī¸

AppleInsider has affiliate partnerships and may earn commission on products purchased through affiliate links. Change your date and ro to a different year Apple suggests checking the date and time is correct on your device. Normally caused by a little bug, but it's very easy and quick for them to fix. Get more help with date and time. You can also contact customer support, however, if the issue shows up on the system status webApple already knows about it.

Cannot connect to itunes store. in-app purchases are not allowed – help center

That means your device will forget any saved Wi-Fi passwords or preferred connections. If there is a problem with the service you are using, you will need to wait until it is fixed.

That means things like moving apps back to their original position or changing your notification settings. Check the date and time Make sure that the date and time on your device are set correctly for your time zone.

This is easily verifiable. We've tried all purcgases simple solutions, but sometimes the only solution is to send a short message you can copy and paste text from below to iTunes Support to get them to enable it on their end.

This will ensure that you can sync with iTunes Store servers. If it still doesn't work, it could be that you already have an OkCupid linked to your iTunes ID, and their billing system is trying to link your recent purchase to your other instead of your current one. Basically, the connection is so slow that the authentication process times out.

Itunes purchasing error message troubleshooting

In a former life, Sudz worked helping Fortune companies with their technology and business transformation aspirations. Sometimes users are confronted with connection problems. Remove every device from your Apple ID Log on to the Apple ID website using your credentials and scroll to the devices section. DFU mode is the most complete way to restore your device as it also reinstalls software and firmware.

The iTunes Store is temporarily unavailable.

This problem could be caused by a variety of itjnes. Remove everything from the list, then manually back into Apple ID on each device and try the store again. You could also turn on the Use Mobile Data option, however doing so could incur large fees from your cell provider if you exceed your data allowance.

Itunes purchasing error message troubleshooting - okcupid help

It is possible that you can access the web or other services, but your connection is simply too slow to work with iTunes. You can also toggle Set Automatically off and on, if the setting exists.

Can't connect to the iTunes Store? Changing this setting seems to have resolved App Store connection issues for multiple users.